Privacy Policy

Conciliera Chauffeur & Logistics Services
Effective Date: [Insert Date]

1. Who We Are

Conciliera is a global luxury chauffeur and car-rental company. We respect your privacy and handle your personal information responsibly. This policy explains how we collect, use, share, and protect your data.

2. Information We Collect

We may collect the following information when you use our services or website:

  • Contact details (name, email, phone number, address).
  • Booking and travel details (pickup/drop-off, dates, preferences).
  • Payment information (processed securely by third-party payment providers).
  • Driver’s license details for self-drive rentals.
  • Communications with us (emails, calls, messages).
  • Device and usage data (IP address, browser type, location if enabled).

3. How We Use Your Information

We use your information to:

  • Process and manage bookings.
  • Provide customer support.
  • Communicate with you about services, updates, or promotions (with your consent where required).
  • Verify your identity and comply with legal obligations.
  • Improve our services and website.

4. Sharing Your Information

We may share your data with:

  • Service Providers (chauffeurs, vehicle operators) to deliver your booking.
  • Payment processors to complete transactions.
  • Legal authorities if required by law or to protect our rights.
  • Affiliated companies within Conciliera’s group for operational purposes.

We do not sell your personal data to third parties.

5. International Data Transfers

As a global company, we may transfer your information to countries outside your own. We ensure such transfers are protected by appropriate safeguards (such as contractual clauses or adequacy decisions).

6. Data Retention

We keep your data only as long as necessary for the purposes above or to comply with legal requirements, after which it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing.
  • Withdraw consent for marketing at any time.
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at [Insert Privacy Contact Email].

8. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and analyze usage. You can manage cookie preferences in your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new “Effective Date.”

11. Contact Us

If you have questions or concerns about your privacy or this policy, please email [Insert Privacy Contact Email] or write to us at [Insert Address].